Support

Get unstuck quickly

Use the quick fixes below, then contact us if you still need help. We support Clickt on iPhone, iPad, and Mac.

Common issues

Export failed

Try PNG export first to verify rendering, then retry PDF, DOC, or PPT.

Open troubleshooting

Notification not arriving

Confirm device permissions and signed-in status before checking cloud token sync.

Check notification guide

Team actions unavailable

Verify invite acceptance and team role permissions for assignment and decision actions.

Review team permissions

Need module walkthrough

Follow the quick-start path for Builder, Presentation, Teams, and Checklist.

Go to quick start

Before you email support

Including these details helps us resolve your issue faster.

  • Device model (for example, iPhone 15 or MacBook Pro)
  • Operating system version
  • Clickt app version
  • Clear issue summary and expected behavior
  • Screenshot or short screen recording if possible

Contact Clickt Support

Send your request and we will guide you through the next best step.

iOS iPadOS macOS

Typical response window: within 1 to 2 business days.

Write to Support