0%
Apple · Android

Support

Get unstuck quickly

Try the quick fixes below, then write to us if you still need help. We currently support Clickt on iPhone, iPad, and Mac.

Common issues

Export failed

Builder exports PNG, DOC, and PPT. Presentation exports HTML and PDF. Retry the format supported by the workspace you are using.

Open troubleshooting

Notification not arriving

Confirm device permissions and signed-in status, then check the notification guide.

Check notification guide

Team actions unavailable

Verify invite acceptance and team role permissions for assignment and decision actions.

Review team permissions

Need a module walkthrough

Follow the quick-start path for Builder, Presentation, Teams, and Checklist in the User Guide.

Go to quick start

Before you write to us

Including these details helps us resolve your issue faster.

  • Device model and platform - for example, iPhone 15, iPad Pro, or MacBook Pro
  • Operating system version
  • Clickt app version
  • Clear issue summary and what you expected to happen
  • Screenshot or short screen recording if possible

Contact Clickt Support

Send your request and we will guide you through the next best step.

iOS iPadOS macOS

Typical response: within 1–2 business days.

Write to Support
Download Clickt