Support
Get unstuck quickly
Try the quick fixes below, then write to us if you still need help. We currently support Clickt on iPhone, iPad, and Mac.
Common issues
Export failed
Builder exports PNG, DOC, and PPT. Presentation exports HTML and PDF. Retry the format supported by the workspace you are using.
Open troubleshootingNotification not arriving
Confirm device permissions and signed-in status, then check the notification guide.
Check notification guideTeam actions unavailable
Verify invite acceptance and team role permissions for assignment and decision actions.
Review team permissionsNeed a module walkthrough
Follow the quick-start path for Builder, Presentation, Teams, and Checklist in the User Guide.
Go to quick startBefore you write to us
Including these details helps us resolve your issue faster.
- Device model and platform - for example, iPhone 15, iPad Pro, or MacBook Pro
- Operating system version
- Clickt app version
- Clear issue summary and what you expected to happen
- Screenshot or short screen recording if possible
Contact Clickt Support
Send your request and we will guide you through the next best step.
iOSiPadOSmacOSAndroid
Typical response: within 1–2 business days.